『Work Flow 』

• You request a quote for a translation, interpretation or localization work by phone or email and send us any related documentation;
• Our project managers discuss all details with you and deal with your request as soon as possible. They carry out the word count or file conversions in order to provide you with the specific price and delivery time. If an interpreter is needed, they will discuss the place and required timeframe;
• You confirm acceptance of the quote so that the project managers can arrange the work flow;
• If possible, you send us any reference materials to ensure consistency of translation and interpretation;
• The translators are chosen for their expertise, qualifications and native tongue, commence work. Interpreters will be present at your event and will ensure smooth communication in a foreign language;
• The final translations are proof-checked in-house for lay-out or omissions.
• The translation is delivered back to you in the specified format;
• Our project managers are on hand after the completion of each project, as well as throughout the project to help you with any linguistic or organizational queries;
• Our project managers often communicate with you to make sure that you are being informed throughout the process and to solve any queries you might have;